With our fast and professional on-site and workshop service, the WIRTGEN GROUP remains a reliable partner after you’ve completed your purchase. In addition, through our SmartService service agreements, you can also protect your investment and gain peace of mind thanks to our services that reduce your workload and allow you to fully concentrate on your day-to-day business.
We’re there where you need us and always keep our promise to provide fast and straightforward on-site support at any time. The WIRTGEN GROUP’s on-site service is the right choice, even for the toughest issues!
Using state-of-the-art equipment and the necessary special tools, our service technicians will quickly get your machine back up and running again. WIRTGEN GROUP service also includes preventive system inspections to ensure reliable operation. The convenient locations of our worldwide subsidiaries and dealers mean we are never too far away and can help you quickly whenever you need us.
Repair, care, and maintenance for your machines – the state-of-the-art workshops operated by our 55 subsidiaries and more than 150 dealers around the world offer the entire spectrum of reliable workshop services. Our regularly and highly trained local specialists provide workshop service at the same level of quality as our brand headquarters.
The services offered by our workshops include inspection, maintenance, and overhauls, as well as machine repairs. In addition, the workshops also ensure that additional equipment is fitted properly in accordance with the manufacturer’s specifications. Thanks to continuous modernization, high-quality special-purpose tools, diagnostic software for fault analysis, and optimized work processes, we get your WIRTGEN GROUP machines back up and running in the shortest possible time.
For optimum performance and a long service life, we replace wearing parts exclusively with WIRTGEN GROUP genuine spare parts.
With Expert Assist, our smart remote support solution, our experts will provide you with live support such as operating advice, troubleshooting advice or even part replacement advice.
Even though we will not be in your facility with you. You will be ready to work again as quickly as possible.
A comprehensive, full-service package – through our customized service agreements, we provide comprehensive service for the entire service life of your machines. WIRTGEN GROUP SmartService reduces your workload and allows you to fully focus on your day-to-day business.
Service Agreements: Tailored to Your Needs
With WIRTGEN GROUP SmartService, you can ensure that your perfectly maintained machinery is always available. The benefits of our service package include cost-effectiveness, reduced downtime, value preservation, convenience, and safety.
And the best part is that we take care of everything for you. We provide all of the services, including the necessary administrative and organizational tasks, automatically and unsolicited to ensure that you never miss an inspection. Your WIRTGEN GROUP service makes it possible.
With WITOS FleetView, we also offer a telematics-based service that is second to none when it comes to prevention, responsiveness, and efficiency.