WIRTGEN AMERICA is a member of the WIRTGEN GROUP, an internationally operating group of companies in the construction machinery sector incorporating the traditional product brands: WIRTGEN, VÖGELE, HAMM, KLEEMANN and BENNINGHOVEN with their brand headquarters in Germany and local production plants in Brazil, China and India. In 2017 the WIRTGEN GROUP generated consolidated sales of 3 billion euros. Presently the WIRTGEN GROUP employs 8,200 people.


We build our company with people like you. Your skills and abilities are what makes our company strong. Working together as a cohesive, quality minded team, the WIRTGEN GROUP provides our customers with the highest level of quality products, service and support. We are seeking a

Technology Specialist

to join our team in Nashville, TN

The scope of this role:

  • Travel to customer and dealer locations (average about 50% travel)
  • Installs new or modified equipment at customers’ facilities to ensure full functionality according to specifications. Provides a communication link between the dealer and company to ensure effective service is provided.
  • Reviews performance reports and documentation from customers and dealer representatives. Inspects product to determine nature and scope of problem and reports this to product support manager.
  • Provides on-site technical assistance. Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
  • Performs software updates and field campaigns on machines in field or at dealer location when needed.

Success Factors:

  • A responsive professional who possesses strong interpersonal, technical and customer service skills.
  • Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions. Responds promptly and efficiently to customer needs always striving to provide a high level of service.
  • Contributes to maintaining positive team relations, able to build morale and follow through on commitments, goals and objectives.

Qualifications:

Must have experience with Witos and Widiag. Must be comfortable teaching training classes.

Associate's degree (A. A.) or equivalent from two-year College or technical school; and two years of construction equipment related experience. Must have fundamental knowledge of road construction equipment practices including milling, cold recycling, paving, or compaction.

You are a vital part of our team the moment you join the WIRTGEN AMERICA. In addition to a great working environment, we offer a competitive compensation package including medical, dental, vision, a 401(k) Savings Plan, an educational assistance program and much more.

Facts & Figures

Date:
07.12.2018
Location:
Antioch, TN 37013, USA
Division:
Customer Support
Company:
WIRTGEN AMERICA, Inc.

For consideration, please submit resume to email listed below:

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