WIRTGEN GROUP service agreements

The all-inclusive package

With our customized service agreements we offer comprehensive services for the entire lifetime of your machine, taking the strain off you in your day-to-day operations so that you can focus on the job in hand.

Service agreements: tailored to you

WIRTGEN GROUP SmartService allows you to ensure the continual availability of a perfectly serviced machine pool. You benefit from our package of services through cost-effectiveness, minimization of downtimes, value retention, convenience and safety. And the best thing? You don't need to worry about a thing. All services – including essential administrative and organizational tasks – are carried out automatically by us without you having to ask, which means that you'll never miss an inspection.

In combination with WITOS® FleetView, we also offer a telematics system that sets new standards when it comes to prevention, speed of response and efficiency.

WIRTGEN GROUP SmartService – because service is smart.

Brochure: WIRTGEN GROUP Smart Service

How you benefit

  • CONVENIENCE: Constant availability of a perfectly serviced machine pool
  • COST-EFFECTIVENESS: Enhanced profitability thanks to lower operating costs
  • VALUE RETENTION: Higher resale value due to regularly documented servicing intervals
  • SAFETY: Regular checks for high safety standards of the machines
  • RELIABILITY: Use of original parts ensures long machine life
Every SmartService check is documented in the check log.

Every SmartService check is documented in the check log.

SmartService – supporting your success with a comprehensive range of service agreements.

SmartService – supporting your success with a comprehensive range of service agreements.

Maximum reliability and cost-effectiveness through the use of WIRTGEN GROUP original parts.

Maximum reliability and cost-effectiveness through the use of WIRTGEN GROUP original parts.

Regular inspection and maintenance ensures that your WIRTGEN GROUP machines are always in top form.

Regular inspection and maintenance ensures that your WIRTGEN GROUP machines are always in top form.

Safety and planning tool

The WITOS® FleetView telematics system of the WIRTGEN GROUP optimizes the fleet and service management of your WIRTGEN, VÖGELE and HAMM machines. System-based pre-processing, transmission, visualization and evaluation of machine and position data mean that your processes will become even more efficient.

The WITOS® FleetView service portfolio ranges from targeted monitoring of the operating status of the machines in day-to-day operation to supporting maintenance and diagnostic processes. This minimizes response times and downtimes and optimizes maintenance work.

In addition, the WITOS® FMI (Fleet Management Interface) allows you to import data from existing systems via a standardized server-2-server interface.

The machine-specific SmartService inspection and maintenance agreements ideally complement the possibilities of WITOS® FleetView – such as qualified maintenance, services aimed at minimizing downtimes and targeted documentation of the measures implemented. This makes it possible to optimize costs and ensure the long-term value retention of your machines.

WIRTGEN GROUP Telematics and On-Site Solutions is only available in certain countries. The data transferred depend on the machine serial number.

WITOS® FleetView – the intelligent telematics solution from the WIRTGEN GROUP.

Brochure: WITOS® Fleet View

How you benefit

  • FLEET OVERVIEW: Time and location-independent information on the operating status
  • RELIEF: Straightforward planning and scheduling processes, avoiding unnecessary transports
  • TRANSPARENCY: Simplified maintenance through detailed analyses of the operating and usage patterns of the machines
  • FAST: Rapid response times in the event of faults
  • EFFICIENCY: Minimizes downtimes through optimized processing of service appointments
WITOS® FleetView gives you an overview of your machine fleet at all times.

WITOS® FleetView gives you an overview of your machine fleet at all times.

Efficient fleet and service management in day-to-day operations – thanks to the system-based processing of machine and position data.

Efficient fleet and service management in day-to-day operations – thanks to the system-based processing of machine and position data.

Optimum support for your scheduling helps keep transport to a minimum.

Optimum support for your scheduling helps keep transport to a minimum.


Get an overview of our entire Customer Support range

TECHNICAL SUPPORT

Reliable solutions for workshop and on-site service

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SPARE PARTS

WIRTGEN GROUP original parts for quality and long life

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KNOW-HOW

Application consulting by our excellently qualified engineers and job site specialists

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OUR SERVICE NETWORK

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